'Independent Advisors' work for contractors hired by Microsoft. I am an unpaid volunteer and do not work for Microsoft. Your software is not up to date, download a fresh copy of the current version of AutoUpdate from this link, install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. If AutoUpdate tells you there are no updates available and yet you know
It is possible that because your install is so far behind in updates that AutoUpdate itself is too old to work. Install updates for these programs if you have them. Unless you also update your add-ins to the latest update. If you use Antidote, Webex, Silverlight, EndNote, Zotero, Mendeley, Suitcase, 3 rd party font management tools or other add-ins there is a potential for crashes and unwanted misbehavior Let AutoUpdate install updates and then restart your Mac. In any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Open the App store and click on the Updates button. If you have control of your Mac, make sure your Mac has a working internet connection, then:
If your Mac is managed by an IT department, have them install updates Please ignore it.Įnsure your Mac and Office have the latest updates. Installing updates is a good thing, not a bad thing. And you seem to be continuing to get misleading and erroneous advice from Microsoft 'experts.'
